GDPR Privacy Policy for CMAX.AI

CMAX.AI (“we”, “us”, “our”) is committed to protecting the privacy and rights of individuals in accordance with the General Data Protection Regulation (GDPR). This policy outlines how we collect, use, store, and protect your personal data.

1. Data Collection and Use

We collect personal data that you provide directly to us, including:

  • Name, email address, phone number
  • Usage data and interaction with our AI services
  • Payment information for subscriptions

We use this information to:

  • Provide and improve our AI services
  • Process transactions and manage subscriptions
  • Communicate with you about our products and services
  • Analyze usage patterns to enhance user experience

2. Legal Basis for Processing

We process your data based on:

  • Your consent
  • Fulfillment of contractual obligations
  • Our legitimate business interests in improving our AI technology

3. Data Subject Rights

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact us at [email protected].

4. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and regular security audits.

5. Data Retention

We retain your data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

6. International Transfers

Your data may be transferred to countries outside Australia. We ensure appropriate safeguards are in place for such transfers.

7. AI and Automated Decision-Making

Our services involve AI and automated decision-making. You have the right to request human intervention, express your point of view, and contest any decision made solely by automated means.

8. Changes to This Policy

We may update this policy periodically. We will notify you of any significant changes.

9. Contact Us

For any questions or concerns regarding this policy or our data practices, please contact our Data Protection Officer at [email protected].By using our CMAX services, you consent to the practices described in this policy.